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Take the Growth Scan
FR
Take the Growth Scan
Menu
Free · 3 min
Growth Scan
10 questions, 3 minutes: find the growth lever to pull first.
Website
0
/10 questions answered
A · More customers
1.
Where do most of your new customers come from?
Almost only word of mouth
Word of mouth plus an irregular digital channel
Several channels tracked monthly
A · More customers
2.
How do you track incoming inquiries?
No structured tracking
By hand, case by case
In a CRM, with scheduled follow-ups
B · Value per customer
3.
Do you offer add-ons, premium offers or subscriptions?
No
Yes, but rarely offered
Yes, offered systematically
B · Value per customer
4.
Do you know what a customer is worth over a year?
No
Roughly
Yes, tracked regularly
C · Retention
5.
What share of your customers comes back or renews?
I don't know
Less than a third
More than a third
C · Retention
6.
How do you communicate with customers after the sale?
Rarely
Occasionally, by hand
Regularly, automated
D · Operations
7.
How much time does your team spend on repetitive tasks (data entry, quotes, schedules, follow-ups)?
More than a day per week per person
A few hours a week
Very little, it's automated
D · Operations
8.
Do you have an up-to-date dashboard of your key numbers?
No
An Excel file updated now and then
Yes, updated automatically
E · New markets
9.
Have you identified a market, segment or service to launch?
No
Yes, but nothing launched
Yes, with a plan under way
E · New markets
10.
If an opportunity came up tomorrow, would you have the team to execute it?
No
Partly
Yes
Where should we send your result?
First name *
Company *
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Choose…
Real estate
Field service (maintenance, trades, installers)
Education and training
Tourism
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What do you want to grow?
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